Change is a natural part of every project, and the ability to guide teams through revisions with structure and confidence is essential for effective project managers. This course provides a complete introduction to the change management process, showing how to evaluate, approve, and implement project changes without disrupting progress. Learners explore the purpose of change management, the roles involved, the documents used, and the strategies that support smooth transitions. The course emphasizes impact analysis, stakeholder engagement, communication, sponsorship, training, and monitoring so that project managers can handle changes thoughtfully and maintain alignment as projects evolve.
Earn this credential. Anywhere, anytime.
Learning Outcomes:
➊ Describe the four step change management process and its purpose within project control.
➋ Use key change documentation such as Change Request Forms and change logs.
➌ Conduct a structured impact analysis that considers risks, scope, cost, resources, and schedule.
➍ Communicate change effectively to secure sponsorship, buy in, and stakeholder understanding.
➎ Develop and execute an implementation plan that supports successful change adoption.
Requirements:
There are no specific entry requirements for this Micro Credential, however, this credential is ideal for:
New or aspiring professionals who need foundational project management skills to support their current or future roles.
Employees who manage tasks, timelines, or small initiatives but lack formal project management training.
Career changers seeking a practical, short pathway into project-based work across any industry.
Course Content:
This course begins by establishing a foundation in the change management process, explaining how change requests are submitted, reviewed, approved, and implemented. Learners examine the essential documents involved, including the Change Request Form and the change log, and explore the responsibilities of the requester, project manager, project team, and Change Control Board.
The course then shifts to impact analysis, guiding learners through a structured approach to evaluating proposed changes. This includes assessing the need for the change, identifying risks, reviewing dependencies, determining scope implications, establishing budget considerations, and analyzing schedule adjustments. By understanding these components, learners gain the ability to make informed decisions that prevent scope creep and reduce overall project disruption.
Next, the course focuses on building sponsorship and securing stakeholder buy in. Learners explore why people resist change and how to address these concerns by clearly explaining benefits, clarifying expectations, and anticipating how change affects individuals and teams. The course provides strategies for strong communication and supportive leadership to help project managers guide people through transitions confidently.
Finally, the course covers change implementation, detailing how to update project plans, modify deliverables, coordinate resources, provide training, test new processes or products, and monitor results. Through this phase, learners understand how structured implementation ensures smooth transitions and supports long term project stability.
